0 items - RM0.00 0

Payment Policy

Payment Policy

Last Updated: June 2026

This Payment Policy explains how Mengyitang (“we,” “our,” or “us”) processes payments for orders placed on mengyiteng.vip.

By completing a purchase on our website, you agree to the terms outlined in this policy.


1. Accepted Payment Methods

We accept a variety of secure international payment methods, which may include:

  • Credit Cards (Visa, MasterCard, American Express, etc.)
  • Debit Cards
  • PayPal (where available)
  • Other secure third-party payment providers shown at checkout

Available payment methods may vary depending on your country or region.


2. Payment Security

All payments are processed through secure third-party payment gateways.

We do not store or have access to your full credit card or banking details.

All transactions are encrypted using industry-standard security protocols to ensure your payment information is protected.


3. Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email containing:

  • Order number
  • Purchase details
  • Payment confirmation
  • Shipping information (if applicable)

If you do not receive a confirmation email within 24 hours, please contact us.


4. Pricing & Currency

All prices displayed on mengyiteng.vip are shown in the currency indicated at checkout.

Please note:

  • Prices may vary depending on region
  • Currency conversion fees may be applied by your bank or payment provider
  • We reserve the right to update prices at any time without prior notice

5. Payment Authorization

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method
  • All provided billing information is accurate and complete
  • You agree to pay the total amount of your order, including taxes and shipping fees (if applicable)

We reserve the right to cancel or hold any order suspected of fraud or unauthorized activity.


6. Failed or Declined Payments

If your payment is declined or fails, your order will not be processed.

Common reasons include:

  • Insufficient funds
  • Incorrect billing information
  • Bank restrictions on international transactions
  • Security checks by your payment provider

Please contact your bank or try an alternative payment method.


7. Fraud Prevention

For security purposes, we may perform fraud checks on certain transactions.

We reserve the right to:

  • Request additional verification information
  • Delay or cancel suspicious orders
  • Refuse service if fraudulent activity is suspected

This is to protect both our customers and our business.


8. Refunds

Approved refunds will be issued back to the original payment method used at checkout.

Processing time may vary depending on:

  • Payment provider
  • Bank processing times
  • Country of transaction

Typically, refunds may take 5–10 business days to appear in your account.


9. Chargebacks

We encourage customers to contact us first to resolve any issues before initiating a chargeback.

Unauthorized or fraudulent chargebacks may result in:

  • Order cancellation
  • Restricted access to future purchases
  • Investigation with payment providers

10. Subscription Payments (If Applicable)

If subscription services are introduced in the future:

  • Billing cycles will be clearly stated at checkout
  • Customers may cancel subscriptions at any time according to the policy terms
  • Renewal charges will be automatically processed unless canceled

11. Payment Disputes

If you have any payment-related concerns, please contact us immediately:

connect@mengyitang.vip

We will work with you to resolve issues as quickly as possible.


12. Contact Us

If you have any questions about payments, please contact:

Email: connect@mengyitang.vip
Phone: +86 15902798673

Address:
11F, Building 4, No.19 Beiyuan East Road
Chaoyang District, Beijing, China